At FitnessZoneNV, your privacy matters to us. This Privacy Policy explains how we access, collect, use, protect, store, and share information when you use the FitnessZoneNV website, FitnessZone mobile application, membership services, contact us, sign up for services, or interact with our fitness facility in Winnemucca, Nevada.

This Privacy Policy applies to our website at fitnesszonenv.com, the FitnessZone mobile application, membership and account services, gym access, fitness services, personal training, classes, communications, and other services provided by or on behalf of FitnessZoneNV.

By using our website, mobile application, or services, you acknowledge the practices described in this Privacy Policy.


Who We Are

FitnessZoneNV is a fitness and wellness business located in Winnemucca, Nevada, United States. We provide fitness-related services, including gym access, memberships, personal training, classes, scheduling, member account functionality, and related fitness and wellness services.

Our mobile application and certain membership or technology services may be provided or supported by third-party technology and service providers acting on our behalf.


Information We Collect

The information we collect depends on how you interact with FitnessZoneNV, the features you use, and the permissions you grant through your device.

Personal and Account Information

This information may include:

  • Your full name
  • Email address
  • Phone number
  • Contact information
  • Account or user identifiers
  • Membership information and membership status
  • Membership inquiries
  • Personal training requests
  • Class registrations
  • Appointment or reservation details
  • Customer service requests
  • Messages and communications you send to us
  • Other information you voluntarily provide to FitnessZoneNV

Location Information

The FitnessZone mobile application may access and collect location information from your mobile device when location-dependent features or functionality are used.

Depending on the application's functionality, your device settings, and the permissions you grant, this information may include:

  • Approximate location
  • Precise location
  • Location information while you are using the mobile application

If enabled by the application's functionality and permitted by your device settings, location information may also be accessed while the application is running in the background or when the application is not actively displayed.

Location information may be used to enable, provide, support, secure, or improve location-dependent functionality within the FitnessZone mobile application and related fitness, membership, facility, or application services.

Location information may be processed by FitnessZoneNV and/or trusted third-party service providers that provide, host, support, maintain, or operate the mobile application and its related functionality on our behalf.

FitnessZoneNV does not sell your location information.

You can control, deny, or revoke the FitnessZone application's access to your location through your mobile device's privacy or application permission settings. Certain location-dependent features may not function properly if location access is disabled.


Automatically Collected Information

When you use our website or mobile application, certain technical information may be collected automatically. Depending on the service and functionality used, this may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Device identifiers
  • Application version
  • Language settings
  • Mobile network information
  • Pages or screens viewed
  • Application activity and interactions
  • Date and time of access
  • Login activity
  • Referral source
  • Diagnostic information
  • Crash and performance information
  • Cookies and similar technologies

Fitness and Health-Related Information

Because FitnessZoneNV provides fitness and wellness services, certain features of our services may involve fitness or wellness-related information.

Depending on the services and features you choose to use, this may include information relating to:

  • Fitness activities
  • Workouts
  • Exercise activity
  • Classes
  • Training sessions
  • Fitness goals
  • Member fitness services
  • Other fitness or wellness information that you voluntarily provide

Fitness or health-related information is used only as reasonably necessary to provide the applicable feature or service, operate our fitness services, support your membership, comply with applicable requirements, or for another purpose disclosed to you.

FitnessZoneNV does not sell health or fitness information.

If the mobile application integrates with a health or fitness data platform, such as Android Health Connect or another supported service, access to applicable health or fitness information will depend on the functionality available and permissions granted by the user. Users can manage applicable permissions through their device or connected service settings.


Mobile Application Permissions

Depending on the features available in the FitnessZone mobile application, the application may request permission to access certain device features or information.

These permissions may include, where applicable:

  • Location
  • Camera
  • Notifications
  • Bluetooth or nearby device functionality
  • Physical activity or activity recognition
  • Health or fitness information
  • Other device functionality required to provide an application feature

Your mobile device allows you to review, grant, deny, or revoke application permissions. Certain features may not function correctly if a permission required for that feature is disabled.


How We Use Your Information

FitnessZoneNV and service providers acting on our behalf may use information for purposes including:

  • To create, authenticate, and maintain member accounts
  • To manage memberships and membership services
  • To provide gym and facility services
  • To operate and provide functionality within our mobile application
  • To enable and support location-dependent functionality
  • To provide fitness, wellness, class, and personal training services
  • To process reservations and class registrations
  • To schedule appointments, consultations, or training sessions
  • To respond to questions, messages, and customer service requests
  • To send account, membership, service, or facility-related communications
  • To send push notifications when enabled
  • To process payments and maintain transaction records
  • To provide technical support
  • To diagnose application or website problems
  • To improve our website, mobile application, services, and customer experience
  • To analyze website and application usage and performance
  • To prevent fraud, abuse, and unauthorized activity
  • To maintain account, application, website, and facility security
  • To send promotions or fitness-related communications where permitted
  • To protect FitnessZoneNV, our members, employees, and visitors
  • To enforce our agreements and policies
  • To comply with applicable laws and legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, maintain functionality, understand website traffic, analyze usage, and measure website or marketing performance.

You can manage or disable cookies through your browser settings. Please note that some parts of our website may not function properly if cookies are disabled.


Analytics and Advertising

We may use third-party tools and service providers to understand website or application usage, improve user experience, monitor performance, diagnose technical issues, and measure marketing performance.

Depending on the technologies implemented, these services may include:

  • Google Analytics
  • Google Search Console
  • Google Ads
  • Meta technologies, including Meta Pixel
  • Microsoft Clarity
  • Mobile application analytics services
  • Crash reporting and performance monitoring services
  • Other similar analytics, technology, or marketing services

Depending on the service, these providers may process information such as device information, IP address, application interactions, pages or screens viewed, diagnostic information, and browsing or application activity.

We do not use sensitive health information or precise device location solely for targeted advertising.


Email, Push Notifications, and Marketing Communications

If you provide your email address or opt in to communications, FitnessZoneNV may send you information regarding memberships, promotions, fitness services, events, classes, schedules, and important business or service updates.

The FitnessZone mobile application may also send push notifications concerning your account, membership, reservations, classes, reminders, facility information, service announcements, or promotions if notifications are enabled on your device.

You may unsubscribe from promotional emails using the unsubscribe option provided in applicable emails. Push notifications may be disabled through your mobile device settings.


How We Share Your Information

FitnessZoneNV does not sell or rent your personal information.

We may disclose or share information with trusted service providers that help us operate our business, website, mobile application, membership services, and related functionality.

These providers may include:

  • Mobile application providers
  • Membership and fitness management platforms
  • Website hosting providers
  • Cloud infrastructure providers
  • Payment processors
  • Scheduling and booking providers
  • Email and communication providers
  • Customer relationship management providers
  • Analytics providers
  • Advertising and marketing providers
  • Security and fraud-prevention providers
  • Information technology service providers
  • Professional advisers
  • Other service providers necessary to operate our services

These providers may process information as reasonably necessary to perform services for FitnessZoneNV, operate application functionality, or provide functionality requested by users.

We may also disclose information where reasonably necessary to comply with applicable law, regulation, legal process, or governmental request; investigate fraud or abuse; protect our rights; maintain the security of our services; or protect the rights, property, or safety of FitnessZoneNV, our users, employees, or others.


Third-Party Mobile Application Services

The FitnessZone mobile application may use technology, infrastructure, software development kits (SDKs), APIs, membership-management technology, or other services supplied by third parties.

These service providers may process account, membership, device, application activity, location, or other information when reasonably necessary to provide their respective functionality or services.

The information processed depends on the functionality being used, the configuration of the application, and permissions granted by the user.


Payment Information

If you make a payment through our website, mobile application, or related services, payment information may be securely processed by third-party payment processors.

Payment processors may collect information necessary to complete a transaction, including payment credentials and billing information.

Where payment card processing is handled by a third-party payment provider, FitnessZoneNV does not directly store complete credit card or debit card numbers.


Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, acquisition, disclosure, alteration, loss, or misuse.

Where appropriate and supported, information may be protected through measures such as encrypted transmission and access controls.

However, no online transmission, mobile application, network, or electronic storage system can be guaranteed to be completely secure.


Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain memberships and accounts, complete transactions, respond to inquiries, maintain business records, provide customer support, prevent fraud or abuse, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or operational requirements.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.


Account and Data Deletion

Users may request deletion of their personal information or account-related information by contacting FitnessZoneNV at: office@fitnesszonenv.com.

Where applicable, we will delete or anonymize personal information associated with the account, subject to information that we may be legally or legitimately required to retain, including transaction records, fraud-prevention information, legal records, or information necessary to resolve disputes or enforce agreements.

Where account deletion functionality is available directly through the mobile application or member account, users may also use that functionality to submit an account deletion request.


Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to request:

  • Access to certain personal information
  • Correction of inaccurate personal information
  • Deletion of certain personal information
  • Information concerning certain processing activities
  • Other rights provided by applicable privacy law

You may also manage certain privacy choices through your FitnessZone account, mobile application settings, Android or iOS privacy settings, location permission settings, notification settings, applicable health or fitness platform settings, and browser cookie settings.

Privacy requests may be submitted to office@fitnesszonenv.com. We may need to verify your identity before completing certain requests.


Location Controls

You can grant, deny, or revoke location permissions through your mobile device settings.

Depending on your device, operating system, and application configuration, you may be able to control whether the FitnessZone mobile application receives approximate or precise location and when location access is permitted.

Disabling location access may prevent certain location-dependent application features from functioning correctly.


Nevada Privacy Notice

FitnessZoneNV is located in Nevada. Nevada residents may have certain rights regarding covered information under applicable Nevada privacy laws.

FitnessZoneNV does not sell personal information as described in this Privacy Policy.

Requests concerning applicable Nevada privacy rights may be submitted to office@fitnesszonenv.com.


California Privacy Rights

California residents may have additional rights under applicable California privacy laws, which may include rights to know, access, correct, or delete certain personal information, subject to applicable requirements, limitations, and exceptions.

Privacy requests may be submitted to office@fitnesszonenv.com.


Children's Privacy

Our online services are not directed to children under the age of 13, and we do not knowingly collect online personal information from children under 13 without appropriate authorization.

If we learn that personal information from a child under 13 was collected contrary to applicable requirements, we will take reasonable steps to delete it.

A parent or guardian who believes a child has provided personal information to us may contact us at office@fitnesszonenv.com.


Legal Requirements and Safety

We may preserve, use, or disclose information when we reasonably believe doing so is necessary to comply with applicable law, respond to lawful legal process or governmental requests, protect our legal rights, investigate suspected fraud or abuse, enforce agreements, protect the security of our systems, or protect the rights and safety of our users, employees, business, or others.


Business Transfers

If FitnessZoneNV is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.


Third-Party Links and Services

Our website or mobile application may contain links to or integrations with third-party websites, applications, platforms, or services.

Independent third parties may maintain their own privacy practices and policies. This Privacy Policy does not govern the privacy practices of independent third parties, and we encourage users to review their applicable privacy policies.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, mobile application, services, technology, legal requirements, or privacy practices.

When this Privacy Policy is updated, we will update the "Last Updated" date at the top of this page.


Contact FitnessZoneNV

If you have questions about this Privacy Policy, our privacy practices, your personal information, or an account or data deletion request, please contact us:

FitnessZoneNV
Winnemucca, Nevada, United States
Email: office@fitnesszonenv.com
Website: https://fitnesszonenv.com